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Care Navigation designed for your healthcare workforce.

Your healthcare employees have busy, unpredictable schedules. That’s why Rightway nurses and health guides are a crucial part of your benefit offering. They provide personalized support, manage time-consuming tasks, and help drive utilization of your health system care providers.

Care Navigation designed for your healthcare workforce.

Your healthcare employees have busy, unpredictable schedules. That’s why Rightway nurses and health guides are a crucial part of your benefit offering. They provide personalized support, manage time-consuming tasks, and help drive utilization of your health system care providers.

Drive in-system utilization with Care Navigation built for healthcare employees.

Rightway helps your employees and their families access the trusted care already available within your system. Our care navigation for healthcare employees reduces unnecessary out-of-network referrals by guiding members to your in-system providers and facilities. The result? Lower costs, better continuity of care, and more value from the network you've already built.

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On-demand Care Navigation for healthcare employees.

Your employees’ schedules are anything but predictable, so their healthcare navigation needs to be flexible. Rightway’s mobile and web apps offer on-demand access to a live navigation team with real-time provider search, scheduling support, and benefit visibility. It’s simple, fast, and built for the way healthcare professionals work.

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Personalized Care Navigation for healthcare employees.

Rightway gives your healthcare employees and their families fast access to high-quality care through live support from trained nurses and health guides. Our Care Navigation for healthcare employees ensures that care needs are understood upfront — not left to chance — and employees are directed to the most appropriate, cost-effective, and in-network resources.

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Benefits education and optimization:

Rightway health guides explain benefit coverage and available care options, helping employees maximize their plans.

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Finding and accessing care:

We connect employees to high-quality in-network providers, book appointments, and follow up to ensure clarity and satisfaction.

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Clinical guidance:

Clinical health guides deliver personalized education, decision support, and ongoing care navigation, all tailored to each employee’s needs.

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Billing advocacy:

Our team resolves billing issues on behalf of your staff, removing stress and saving time.

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Proactive outreach:

Using predictive analytics, we identify at-risk healthcare employees and reach out early to prevent gaps in care.

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Ecosystem program guidance:

Health guides refer your staff to your existing health system programs, services, and point solutions to increase utilization and ROI.

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Benefits education and optimization:

Rightway health guides explain benefit coverage and available care options, helping employees maximize their plans.

Savings 15%

A Care Navigation program that cuts costs by 15%.

Rightway’s Care Navigation program uses predictive analytics to identify at-risk employees early, ensuring timely intervention, closing care gaps, and improving outcomes. Our model consistently delivers a 15% reduction in total healthcare spend, backed by a 2:1 ROI guarantee that puts accountability into action.

Strategic support tailored to your health system.

Rightway works hand-in-hand with your team to build a tailored activation strategy based on your population’s needs and your organization’s goals. From launch to long-term optimization, we provide full benefits navigation support — helping you minimize administrative overhead and reclaim critical time.

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Proven results from Rightway Care Navigation.

33 Percent

Redirection rate to lower-cost channels.

+72

Member Net Promoter Score.

15 Percent

Lower healthcare spend.

ROI 4.3

Average return on investment.

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Ready to do healthcare the right way?

Join innovative health systems using Rightway to increase benefits utilization, improve employee outcomes, and reduce healthcare spend. Our personalized Care Navigation program is designed for your workforce and built to deliver measurable results.

Join our Care Navigation webinar on August 6th!

Hear from two HR leaders who used Rightway’s Care Navigation to lower costs and improve outcomes.