Welcome to a better pharmacy benefit experience.

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Learn more about your Rightway benefits.

For most team members, you can still use your current pharmacy to fill your prescriptions. Please provide new prescription information found on your UHC medical ID card when picking up prescriptions. In some cases, you may need to provide your member ID on the top left of your UHC medical ID card as well as the Rx Bin number highlighted below.

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Important forms

Access important pharmacy forms below.

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Search coverage

Search if your medication is covered by your medical plan.

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Mail-order

Medications delivered to your home for free.

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Specialty drugs

Manage your specialty medications.

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Get help

Need help? Our support is available 24/7.

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When picking up prescriptions, you will use your Rightway benefits, which are located on your medical insurance card.

medical insurance card

When picking up prescriptions, you will use your Rightway benefits, which are located on your medical insurance card.

Frequently asked questions.

What’s changing in 2025?

What’s changing in 2025?

New Health Plan.
Tyson has added a new plan option - the Bronze Essential Care Plan. During open enrollment, review the differences in plan options to determine your prescription out-of-pocket costs. Consider your family’s healthcare needs and budget to determine which plan is right for you.

New mail-order and specialty partners for 2025.

What is Rightway?

How can I contact Rightway?

What services does Rightway provide?

Who is eligible to use services from Rightway?

Do I have to use Rightway to get a prescription covered?

When should I use Rightway’s services and how will they benefit me?

How do I get help?

What is prior authorization?

Prior authorization is when your doctor needs approval before certain medications can be filled using your pharmacy benefits. Your doctor must submit a prior authorization request for Rightway to review and approve. We will inform your doctor once the prior authorization has been approved.

How do I fill a specialty medication with Rightway?

How much will my specialty medication cost?

What can I expect when it is time to refill my specialty medication?

Can I set up my prescription to be automatically refilled?

How long will it take for my medication to arrive?

Don’t see your question?

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Is my medication covered?

Use the formulary to search what medications are covered and are not covered.

You can easily search for drugs covered by:

  • Typing the name of the drug in the search box.

  • Using the A-Z list to search by the first letter of the drug name.

  • Clicking the therapeutic class of the drug.

Can't find your drug?

Contact our team.

Learn more about our mail-order pharmacy partners.

Rightway partners with leading mail-order pharmacies to provide you with the best pricing and exceptional service. The availability of specific medications and copay amounts may vary. If you would like help understanding these options, please contact our pharmacy team for more information.

Walgreens

Learn about Walgreens' services and how to get started. Please note that Walgreens Mail Service does not offer pickup at Walgreens retail pharmacy locations.

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Learn about Cost Plus Drugs’ services and how to get started.

Using a specialty pharmacy with Rightway.

Effective January 1, 2025, Walgreen’s Specialty Pharmacy will be our new Specialty Pharmacy partner. Learn more about how Walgreens Specialty pharmacy delivers the clinical care and necessary support to manage your specialty medication therapy. Below, we have outlined the steps to get you started with Walgreens Specialty Pharmacy.

If you need help with any of the steps, please call us at 1-833-689-0541. To view FAQs click here.

Pharmacy Pills

Step 1 - Authorization.

Ensure your provider has obtained Prior Authorization for your specialty medication. We are happy to contact your doctor to start this process. If you need help with a prior authorization contact us at 833-689-0541.

Once approved, your provider will be notified where to send the prescription, and the pharmacy will contact you once it is received. Rightway will also attempt to reach you with pharmacy and copay assistance information at this time.

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Step 2 - Registration.

Complete registration with the pharmacy and enrollment into copay assistance programs if needed.

The pharmacy will schedule your order and ship the medication to your doorstep.

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Step 3 - Communication.

You can use the pharmacy’s online portal and/or app to schedule refills and check the status of your order. Please reach out to Rightway for assistance right away if you are having trouble obtaining your medication from the pharmacy.

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About Rightway.

Welcome to Rightway, your pharmacy benefit manager. Your dedicated pharmacy team is here to help you get the right medicines at the best cost.

We merge technology with personalized care, empowering your pharmacy team to optimize your savings, handle prior authorizations, address specialty medications, manage refills, and facilitate mail orders with 24/7 support. You'll always talk with a person, not a bot.

Have a question? Contact your pharmacy team.

Rightway is here to help answer questions and take action for you.

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24/7 phone support:

1-833-689-0541

Other resources.