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Using a specialty pharmacy with Rightway.

Discover how Rightway can support you in managing specialty medication therapy.

Need help?

Using a specialty pharmacy with Rightway.

Discover how Rightway can support you in managing specialty medication therapy.

Need help?

Getting Started.

Discover how our specialty partners deliver the clinical care and the necessary support to manage specialty medication therapy. We have outlined the steps to get you started with our specialty pharmacies below.

If you need help with any of the steps please reach out to the Rightway specialty pharmacy team: 888-665-1678.

Pharmacy Pills

Step 1 - Authorization.

Ensure your provider has obtained Prior Authorization for your specialty medication. We are happy to contact your doctor to start this process.

Once approved, your provider will be notified where to send the prescription, and the pharmacy will contact you once it is received. Rightway will also attempt to reach you with pharmacy and copay assistance information at this time.

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Step 2 - Registration.

Complete registration with the pharmacy and enrollment into copay assistance programs if needed.

The pharmacy will schedule your order and ship the medication to your doorstep.

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Step 3 - Communication.

You can use the pharmacy’s online portal and/or app to schedule refills and check the status of your order. Please reach out to Rightway for assistance right away if you are having trouble obtaining your medication from the pharmacy.

Frequently asked questions.

What is a specialty medication?

Specialty medications are oral or injectable medications used to treat complex health conditions. These medications may be expensive, require extra attention from your healthcare team, or need special storage. Many specialty medications cannot be filled at traditional pharmacies. Rightway will let you know which specialty pharmacy partner can fill your medication. Our specialty pharmacy team is here to answer any questions about our partners.

How do I fill a specialty medication with Rightway?

What is prior authorization?

What happens after I receive prior authorization approval?

How can I fill my first prescription after my prior authorization is approved?

How much will my specialty medication cost?

What can I expect when it is time to refill my specialty medication?

Can I set up my prescription to be automatically refilled?

How long will it take for my medication to arrive?

Who can I contact for help?

Have a question? 
Contact our pharmacy team.

Rightway is here to help answer questions and take action for you.

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