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We provide concierge healthcare support for your team. Our dedicated health guides answer member questions, take time-consuming tasks off their hands, and guide them to the highest-quality and most cost-effective care.
Members connect with their health guide through the app or by phone. Health guides answer all questions and perform time-consuming tasks for members.
Dedicated clinical guides know what questions to ask and what to do with the answers. They build trusting relationships that uncover additional needs and proactively support them.
Rightway guides members to high-value care and proactively supports high-risk members to drive healthcare value. A 2:1 ROI guarantee ensures that your team gets results.
Employees use our simple, intuitive app to interact with health guides and receive personalized navigation in one central place. If they prefer to reach us by phone, they're welcome to.
Health guides answer all member questions and steer members towards high-value healthcare decisions. Care teams are led by clinical guides who are NPs or RNs.
Rightway's proprietary Advocate platform integrates over 10,000 data points to stratify the population and trigger alerts for targeted engagement and personalized navigation. Health guides use insights from the Advocate to perform proactive outreach and close care gaps.
Robust analytics measure the ROI and navigation cost savings we deliver. Your Customer Success Manager provides quarterly reporting and develops actionable strategies to continuously improve metrics and drive healthcare value.
The Advocate Platform analyzes proprietary and third-party data to identify high-value care. Dedicated clinical guides direct members towards providers who deliver the greatest healthcare value.
We mine over 10,000 data points to identify high-risk and rising-risk members. Stratification informs proactive outreach, personalized navigation, and disease-specific engagement to drive healthcare value.
Telemedicine allows health guides to provide members with the most convenient, cost-effective and high-value care—all from within a single care navigation platform.
The Advocate Platform analyzes proprietary and third-party data to identify high-value care. Dedicated clinical guides direct members towards providers who deliver the greatest healthcare value.
Rightway care navigation drives healthcare value by combining education, guidance, and advocacy to help your team make better healthcare decisions. They get better outcomes, you get cost reduction and time saved.
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Lower healthcare spend
Average member engagement
Average return on investment
Member Net Promoter Score
Rightway gives members a front door to healthcare. Health guides steer members towards high-value care and services that help benefits leaders execute on their goals.
Provide members with 24/7 access to licensed clinicians anytime, anywhere. From cold symptoms to mental health support, members receive personalized, cost-effective care within minutes—reducing the need for costly ER or urgent care visits.
“Rightway helped us reduce our total healthcare spend by 5% and non-catastrophic spend by 9%, while engaging 62% of our employees in the first year.”
See how care navigation gives you time back.