Your healthcare employees have busy, unpredictable schedules. That’s why Rightway nurses and health guides are a crucial component of your benefit offering. They provide personalized support, manage time-consuming tasks, and help to drive utilization of your health system care providers.
Your healthcare employees have busy, unpredictable schedules. That’s why Rightway nurses and health guides are a crucial component of your benefit offering. They provide personalized support, manage time-consuming tasks, and help to drive utilization of your health system care providers.
Rightway appropriately guides your employees and their family members to your in-system care providers and facilities. Our approach ensures your employees receive care from your trusted organization while limiting unnecessary referrals and out-of-network charges.
Despite demanding schedules, your employees can conveniently access on-demand care navigation support through their Rightway mobile or web app. Our intuitive app lets employees find provider options and schedule appointments, chat with their care navigation team in real-time, and view benefit coverage.
Employees and their family members receive prompt support from experienced nurses and health guides who provide immediate, personalized service and education.
Our skilled team is trained to ask the right questions to accurately identify care needs and ensure your employees receive the best and most cost-effective care options.
Health guides educate members on care options and benefit coverage.
Rightway finds members high-quality providers, schedules appointments, and follows up to ensure clear communication.
Members receive personalized education, decision support, and guidance to ensure they get the right care.
Billing advocates manage billing issues until they reach a resolution.
Nurses use advanced analytics to identify at-risk members and conduct proactive outreach.
Health guides direct members to your relevant programs and point solutions.
Health guides educate members on care options and benefit coverage.
Our advanced analytics allow us to identify and support high-risk members, ensuring timely care and significantly enhancing overall health outcomes. Our 2:1 ROI guarantee ensures your team achieves measurable results.
Rightway collaborates with each client to create a tailored activation strategy based on your unique goals and populations. Our complete benefits support reduces administrative burden and allows clients to regain valuable time.
Redirection rate to lower-cost channels.
Member Net Promoter Score.
Lower healthcare spend.
Average return on investment.
See how innovative benefits leaders are achieving better benefits utilization, improved outcomes, and significant cost savings with Rightway.