Reducing the medical cost trend is a goal of every organization. Rightway has generated reductions in total medical cost trend, preventable utilization and employee out of pocket expenditure.
Today's healthcare consumers have more money at stake, more choices to make and more information to consider than ever before. Rightway provides the transparency to members to understand and optimize their out of pocket and total healthcare expenditure. The same sort of transparency and accountability is available to HR and the C-Suite to understand the total spend and utilization of Rightway.
Your team will be empowered with real time dashboards to take a proactive approach to reducing spend and getting your members the support they need. You will never be left wondering the ROI or impact the Rightway program is providing.
Mrs. Jones called us to find cheaper insulin for her husband. As a longtime diabetic, unable to afford consistent medication, Mr. Jones often ended up in the ER as his disease went untreated. In his worst episodes, his ER visits would result in long term hospital admissions. His most recent episode was no different; but now the Jones family could turn to Rightway for decision support and an actionable plan. Our Navigation team went to work, finding Mr. Jones free insulin and creating a discharge plan prior to his release from the hospital. In the weeks following his discharge, our Navigators continued to check in with Mr. Jones on his progress.
Due to the nature of his work, Mr. Jones and his family move to a new town every few months. In the past, this was when his healthcare disasters would ensue. Unable to find doctors within his network and unable to afford his medications, Mr. Jones would inevitably end up back in the ER. After his most recent move, with the help of his trusted Rightway navigator, Mr. Jones found options for a new Endocrinologist and PCP. Rightway adds another layer support by working with providers to schedule appointments for our members.
When Mr. Norris noticed his infant son had what seemed like pinkeye, he had no idea what to do or where to go. While his instinct was to rush his infant to the Emergency Room, he contacted his Navigator. Over the past year, they forged a strong relationship as his navigator helped him schedule his doctors’ appointments and helped him understand his healthcare bills. In this instance, he trusted his Navigator to find him the best possible venue of care for his son. His Navigator noted that there could be as much as a 10x price differential between the ER and Urgent Care and the wait times he might experience in the ER could exacerbate the infants discomfort. Most importantly, the care delivery would be the same or better in the Urgent Care setting for this specific case. His navigator also noted that she could make an appointment with the Pediatrician first thing Monday as a follow-up.
Mr. Norris’ young son was correctly diagnosed and Rightway scheduled his Pediatrician appointment. Most importantly, Mr. Norris was provided with peace of mind.
As new parents know all too well, the birth of an infant can lead to an overwhelming amount of medical bills. Again, Mr. Norris turned to his Rightway Navigator to provide the clarity and insight he needed. After speaking with Mr. Norris’ insurance company, his Rightway Navigator properly identified that the bill had come directly from the provider and the amount he owed was overstated. Empowered by Rightway’s high-tech high-touch approach Mr. Norris saved his family thousands.
When Mrs. Jones reached out to Rightway she wanted to know if Rightway could help her husband find cheaper insulin to treat his diabetes. He had just been admitted to the hospital as he could not find affordable insulin. She noted that Mr. Jones visits the Emergency Room multiple times a year and ends up admitted at least once a year due to his diabetes. Not only was Rightway's navigation team able to find Mr. Jones free insulin, but our team was also able to help Mr. Jones create and implement a discharge plan finding an Endocrinologist and Primary care doctor in his area.
As a union family, the Joneses move every few months to a new town for a new job. In the past, this was when the healthcare disasters would ensue. Often unable to find doctors and unable to find medications, Mr. Jones would inevitably end up in the Emergency Room. Now, with the help of his trusted Rightway navigator Mr. Jones found options for a new Endocrinologist and Primary Care Doctor. Rightway takes it even a step further and provides conversion support. Rightway will schedule the doctor's appointment for members, making it easier for people like Mr. Jones to take action.